Assurance Training Manager - Remote

70-Assurance and Operations · Berlin, Berlin
Department 70-Assurance and Operations
Employment Type Full-Time
Minimum Experience Manager/Supervisor

Assurance Training Manager - Remote

About Us  

Textile Exchange is a global non-profit driving positive impact on climate change across the fashion and textile industry. It guides a growing community of brands, manufacturers, and farmers towards more purposeful production from the very start of the supply chain. By 2030, its goal is to guide the industry to achieve a 45% reduction in greenhouse gas emissions within fiber and raw material production. At Textile Exchange, materials matter. To learn more, visit 


Working at Textile Exchange  

We work remotely with a team located in 20+ countries. We are a diverse group committed to harnessing the strengths of the global textile industry to accelerate change toward climate and other key environmental goals. Each Textile Exchange employee is offered a competitive compensation package with paid time off, yearly bonus, opportunities for continuing education, and more. 

Job Summary 

The Assurance Training Manager leads the Standards Assurance Training team to implement and maintain the quality assurance and credibility of the Textile Exchange Standards through assurance provider (known as certification or auditing bodies) training and calibration. The ideal candidate will have experience developing materials and training others on a sustainability standard, either as part of a standard or certification body. Directly supervises the Assurance Training Specialist.  


Duties and Responsibilities  


Assurance Provider Training and Engagement – 50% 

  • Primary contact for assurance providers regarding training and learning. 
  • Ensures dissemination of guidance and updates to the relevant assurance provider staff. 
  • Creates and updates training materials.  
  • Schedules and hosts webinars and/or in-person trainings. 
  • Tracks and records assurance provider training progress, completion, and status within Textile Exchange internal systems (e.g. Salesforce). 


Assurance Systems – 25% 

  • Responsible for setting and defining the Standards Assurance training requirements applicable to certification bodies and auditors, including establishment of the scope of Textile Exchange training versus the scope of training conducted by certification bodies. 
  • Responsible for Learning Management System (LMS) implementation (e.g. coordinating module completion with content leads, ensuring assurance providers are using the system).  
  • Maintains the case management FAQ library or other tools to enable better CB access to answers 


General Support 25% 

  • Support and liaise with other teams (e.g. the Standards and Stakeholder Engagement teams) to support the development of standards training materials that may be applicable to all stakeholders, not just certification bodies. 
  • Provides guidance and answers questions for all standards to all stakeholders in support of the standards and assurance team. 
  • Supports Textile Exchange team with training programs and materials for staff.  
  • Represents Textile Exchange and its Standards at events. 

Minimum Experience and Qualifications   

  • At least two years’ experience managing, assessing, and training others on sustainability standards understanding and implementation. Experience with ISEAL member standards is a plus.   
  • Experience creating training materials and/or coursework.  
  • Experience and knowledge of chain of custody models and principles. 
  • Ability to work independently and collaborate effectively with the Textile Exchange remote team and key external stakeholders. 
  • Ability to lead and manage global projects. 
  • Experience working with internationalcommunities. 
  • A strong track record in achieving sustainable objectives. 
  • 5+ years experience auditing and/or certifying against an ISO 17065-based standard(s) will be given top priority 
  • Experience with certification and audit personnel training.  
  • Excellent written and verbal communication skills in English. 
  • Experience working with people from diverse backgrounds 
  • Must be flexible with multiple time zones outside of standard working hours. 
  • Must be able to travel internationally up to 25% of the year. 
  • Experience auditing to or training on Textile Exchange standards. 
  • Demonstrated experience working with remote teams. 
  • Experience developing online Learning Management System coursework.  
  • 5+ years of experience working in sustainability and/or apparel sectors. 
  • A minimum of a B.A. or B.S. or equivalent, related to supply chain management or technical textile field. 
  • Multi-lingual 

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      • Location
        Berlin, Berlin
      • Department
        70-Assurance and Operations
      • Employment Type
      • Minimum Experience